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Invoicing guidelines

Your invoice needs to follow some standard requirements, including:

  • The invoice date
  • a description of services provided
  • the currency and amount
  • a sequential invoice number
  • your contact details, including your full legal residential address.
  • our company name and details (see below)

Further your invoice should be sent in PDF format. Please do not send links to invoices hosted on online platforms or services. The email should have exactly one attachment (the invoice), and send one email per invoice if sending multiple invoices.

Payout Timelines

We process invoices on or before the 26th of each Calendar month.

Invoices submitted on or before the 22nd of a given month will be processed in the same calendar month.

Invoices submitted after the 22nd will be processed the following calendar month. For example, if you submit your invoice on Wednesday 21 June 2023, it will be paid on or before 25 June 2023. If you submit your invoice on 23 June 2023, it will be processed on or before 26 July 2023.

If you have a retainer agreement for us for a fixed monthly number of hours, you can invoice for the entire month (e.g. including the hours you'll still complete between the 25th and end of month).

If you have an hourly agreement with us, please invoice for the hours completed up to when you submit your invoice, and include any hours done after the 22nd in the following month's invoice.

Invoicing in South Africa or internationally

If you are in South Africa and invoicing in ZAR, please invoice our South African entity. If you are anywhere else an invoicing in EUR or USD, please invoice our Netherlands entity. If you're not sure which entity to invoice, please ask.

Invoicing Ritza SA PTY LTD (South Africa)

Make the invoice to

Ritza SA PTY LTD

And email it in PDF format to invoices-sa-at-ritza-co.

Invoicing Ritza B.V. (the Netherlands)

Make the invoice to:

Ritza B.V.
Kwikstaartlaan 42 
Unit E1992
3704GS Zeist
The Netherlands

VAT number: NL864041895B01
KVK registration: 86666606

And email it in PDF format to invoices-at-ritza-dot-co.

Payment

We pay via EFT (South Africa), ACH (United States), or SEPA (IBAN) transfers (most of Europe). We cannot pay via PayPal, Crypocurrency, or any other custom provider.

Our South African payments are processed using Bidvest or Bank Zero. Most other payments are processed using Wise.

Checklist / common errors in invoices

  • Full international bank details, including the exact name your account is in, and the exact full name of your bank, including their residential address.
  • Note that common local abbreviations like "FNB" for "First National Bank" do not work for international payments
  • Note that unlike for local payments, international payments are verified by account name, so use exactly the name of your account as it appears on your bank statements, and not an unofficial "trading as" name.
  • You must invoice in the currency that we are paying you in.